Question 1

What makes your VAs different from freelancers?

Accepted Answer

Unlike freelancers, our VAs are full-time employees who undergo comprehensive real estate training, work exclusively with real estate clients, and are backed by our management team. You get consistent availability, professional standards, and ongoing support—not just a contractor.

Question 2

Do VAs work during U.S. business hours?

Accepted Answer

Absolutely! We align all VA schedules with your U.S. timezone. Whether you're EST, CST, MST, or PST, your VA will be available during your standard business hours for real-time collaboration and immediate response to urgent matters.

Question 3

Is there a long-term contract?

Accepted Answer

No long-term contracts required! We offer month-to-month plans because we're confident in our service quality. You can cancel anytime with just 14 days notice.

Question 4

What CRMs and tools do you integrate with?

Accepted Answer

We integrate with all major real estate platforms including Follow Up Boss, BoomTown, Chime, kvCORE, HubSpot, Dotloop, DocuSign, Skyslope, MLS systems, and more.

Question 5

How quickly can I get started?

Accepted Answer

Most clients are up and running within 48-72 hours of signing up. Our process is: Strategy call, VA matching, Onboarding, Go live.

Question 6

What if my VA doesn't work out?

Accepted Answer

We offer a 100% satisfaction guarantee. If your VA isn't meeting expectations, we'll replace them at no additional cost within the first 30 days.

Question 7

Can I start with fewer hours and scale up?

Accepted Answer

Absolutely! You can start small and scale as your business grows. Many clients begin with limited hours and expand to multiple VAs.

Question 8

How do you ensure data security?

Accepted Answer

Data security is our top priority. All VAs sign comprehensive NDAs, we use encrypted communication channels, secure cloud storage, and bank-level security protocols.

Question 9

What kind of training do your VAs receive?

Accepted Answer

Every VA completes our comprehensive Real Estate Excellence Program covering CRM systems, MLS navigation, transaction coordination, lead generation techniques, U.S. real estate laws, and client communication standards.

Question 10

Do I get dedicated support?

Accepted Answer

Yes! Every client gets a dedicated account manager who monitors performance, provides weekly reports, conducts monthly strategy calls, and ensures your VA is delivering maximum value.

Question 11

Can my VA make phone calls to leads?

Accepted Answer

Yes! All our VAs are trained in professional phone communication and can handle cold calling, warm follow-ups, appointment setting, and client consultations.

Question 12

What happens during holidays or VA sick days?

Accepted Answer

We provide backup coverage for all plans. During holidays, sick days, or emergencies, a trained backup VA familiar with your account will step in to ensure continuity.

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